Now SX3 offers the opportunity to define your own process pipeline, allowing administrator users to control the cases with more detail. You can specify the different stages of every module in the loan modification or short sale process opening the door to a greater customization and control. Let’s take the following example:

Under the Leads (Prospects) module you may specify the following as your process stages:

  • Lead - Just received.
  • Reviewed – Waiting for Docs.
  • Reviewed – Ready to be transferred to Negotiation.
  • Rejected – Pre-Approval failed (rejected by Lender).
  • Rejected – Pre-Approval failed (Incomplete documentation).

Under Cases-Negotiation you may want to specify the following stages:

  • Just transferred.
  • Case requires Forensic Audit.
  • Case requires more Documentation.
  • Case requires Attorney review
  • Closed: Approved
  • Closed: Rejected by the Lender
  • Change to Short Sale.

Under the cases Archive you can specify different statuses that can clearly identify the result of the process, for example:

  • Closed: Approved by Lender.
  • Closed: Rejected by Lender.
  • Closed: Short Sale.

The users can specify as many statuses per process as required. The specification of statuses allows the user to obtain reports and also to filter cases “on the screen”. For example, users may need to filter cases in need of Attorney Review; this can be easily done by selecting the filtering checkbox and selecting the status “Attorney Review” under the Cases Browse window.

This new feature is part of SX3 Loan Modification Software continuous efforts to improve its software products and provide its customers the highest level of flexibility and control over their business. SX3 is the only software product available today that can offers this high level of flexibility.